Pery Square Business College :: Business Training and Computer Courses Limerick :: ECDL :: QQI :: ICS.

Customer Service Training Day

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Title Date/Time Full Price Extra Info
Customer Service Training Day 22-02-2018 12:00 am€180.00 Customer Service Training Day
1 Day Course  10am to 5pm
Thursday 22nd February 2018
Limited Places - Book Early to Secure a Place.
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Purpose

Employees who are properly trained and who demonstrate professional customer service skills can improve customer satisfaction and customer loyalty

Customer Service Training Day

  • Employees who are properly trained and who demonstrate professional customer service skills can improve customer satisfaction and customer loyalty.
  • Excellent Customer Service helps a business retain customers and improve profits as it costs less to retain a customer than to acquire a new one.
  • Customers who are pleased are more open to additional sales messages and are more likely to refer others as potential customers.
  • Employing good listening skills and questioning techniques can shorten the interaction time with customers. This allows an organization to serve more customers in less time.
  • Research shows that improving first contact resolution is a primary driver of customer satisfaction.

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Contact Details.

  • Pery Square Business College & Staff Agency.
    4 Pery Square, Limerick, Ireland.
  • Telephone: +353 (0)61 310155
    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Call or Email to discuss the right course for you.
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